Flow is an AI-powered HR agent designed to strengthen employee relations and reduce operational inefficiencies for Valley Water, the Santa Clara Valley Water District. Employees can use the HR chatbot to quickly get answers to common questions, eliminating the need to email live staff. HR professionals can access a portal that provides analytics from chatbot interactions and AI-generated recommendations on which benefits to highlight in future communications.

Ngoc Tien Cao, Sergio Guido, Jonathan Le, Vincent Shih, Que Anh Tran

Spring 2025